1. Introduction

Welcome to Parvat Veda (पर्वत वेद), the Ayurvedic healthcare platform operated by श्री साहब जड़ी बूटी. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

2. Information We Collect

2.1 Personal Information

When you create an account or book an appointment, we collect:

• Full name
• Email address
• Phone number
• Date of birth
• Gender
• Address

2.2 Appointment Information

When you book appointments, we collect:

• Preferred medical center location
• Appointment date and time
• Health concerns or notes (optional)
• Appointment history

2.3 Technical Information

We automatically collect:

• Device information (type, operating system)
• IP address
• Browser type
• Usage data and analytics

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Process and manage your appointments
• Send appointment confirmations and reminders
• Communicate with you about our services
• Improve our platform and user experience
• Comply with legal obligations
• Prevent fraud and ensure platform security

4. Data Storage and Security

We implement industry-standard security measures to protect your personal information:

• Encrypted data transmission (SSL/TLS)
• Secure password storage with encryption
• Regular security audits
• Access controls and authentication
• Secure server infrastructure

Your data is stored on secure servers and is retained only as long as necessary to provide our services or as required by law.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With Healthcare Providers: Your appointment details are shared with श्री साहब वैद्य जी to facilitate your consultation
• Service Providers: Third-party services that help us operate our platform (hosting, analytics, email services)
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: Any other sharing will be done only with your explicit permission

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us at shreesaheb.herbal@gmail.com

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. Cookies help us:

• Remember your preferences and settings
• Keep you signed in
• Understand how you use our platform
• Improve our services

You can control cookies through your browser settings, but disabling them may affect platform functionality.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

12. Consent

By using our platform, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our services.